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Tax Ombudsman

The website of the Australian Tax Ombudsman

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  • About us
    • Our people
    • Our legislation and jurisdiction
    • Corporate Information
    • Our policies and plans
    • Senate orders
    • Contact us
  • For taxpayers
    • What can I complain about?
    • Our commitment to you
    • Other organisations that can help you
  • For tax professionals
    • Working with other government agencies 
    • Managing clients’ expectations
    • Supporting your clients
  • Reviews and reports
    • Work plan 2025-26
    • Current reviews
    • Completed reviews
  • News and media
    • Publications
Lodge a complaint

Publications

None selected
None selected
None selected
None selected
None selected
  • Review into the Australian Taxation Office’s administration of class rulings

    Review into the Australian Taxation Office’s administration of class rulings

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    March 14, 2012
    2 MB
  • Report into the Australian Taxation Office’s large business risk review and audit policies, procedures and practices

    Report into the Australian Taxation Office’s large business risk review and audit policies, procedures and practices

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    September 7, 2011
    1 MB
  • Annual Report 2010-11

    Annual Report 2010-11

    July 18, 2011
    2 MB
  • Review into the ATO’s change program

    Review into the ATO’s change program

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    May 5, 2011
    3 MB
  • Follow up review into the Australian Taxation Office’s implementation of agreed recommendations included in the six reports prepared by the Inspector-General of Taxation between June 2006 and October 2008

    Follow up review into the Australian Taxation Office’s implementation of agreed recommendations included in the six reports prepared by the Inspector-General of Taxation between June 2006 and October 2008

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    March 21, 2011
    2 MB
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Contact us

phone icon Phone: 1300 448 829 location icon Address: GPO Box 551, Sydney NSW 2001
More contact details at https://taxombudsman.gov.au/contact-us/

The Tax Ombudsman works to improve the fairness and integrity of tax ad superannuation administration in Australia.

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