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Tax Ombudsman

The website of the Australian Tax Ombudsman

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  • About us
    • Our people
    • Our legislation and jurisdiction
    • Corporate Information
    • Our policies and plans
    • Senate orders
    • Contact us
  • For taxpayers
    • What can I complain about?
    • Our commitment to you
    • Other organisations that can help you
  • For tax professionals
    • Working with other government agencies 
    • Managing clients’ expectations
    • Supporting your clients
  • Reviews and reports
    • Work plan 2025-26
    • Current reviews
    • Completed reviews
  • News and media
    • Publications
Lodge a complaint

Publications

None selected
None selected
None selected
None selected
None selected
  • Review into improving the self assessment system

    Review into improving the self assessment system

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    February 13, 2013
    4 MB
  • Review into the Australian Taxation Office’s use of benchmarking to target the cash economy

    Review into the Australian Taxation Office’s use of benchmarking to target the cash economy

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    October 4, 2012
    4 MB
  • Review into the Australian Taxation Office’s use of early and alternative dispute resolution

    Review into the Australian Taxation Office’s use of early and alternative dispute resolution

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    July 31, 2012
    2 MB
  • Annual Report 2011-12

    Annual Report 2011-12

    July 18, 2012
    1 MB
  • Review into the ATO’s compliance approaches to small and medium enterprises with annual turnovers between $100 million and $250 million and high wealth individuals

    Review into the ATO’s compliance approaches to small and medium enterprises with annual turnovers between $100 million and $250 million and high wealth individuals

    We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

    April 24, 2012
    3 MB
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Contact us

phone icon Phone: 1300 448 829 location icon Address: GPO Box 551, Sydney NSW 2001
More contact details at https://taxombudsman.gov.au/contact-us/

The Tax Ombudsman works to improve the fairness and integrity of tax ad superannuation administration in Australia.

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