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Tax Ombudsman

The website of the Australian Tax Ombudsman

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  • About us
    • Our people
    • Our legislation and jurisdiction
    • Corporate Information
    • Our policies and plans
    • Senate orders
    • Contact us
  • For taxpayers
    • What can I complain about?
    • Our commitment to you
    • Other organisations that can help you
  • For tax professionals
    • Working with other government agencies 
    • Managing clients’ expectations
    • Supporting your clients
  • Reviews and reports
    • Work plan 2025-26
    • Current reviews
    • Completed reviews
  • News and media
    • Publications
Lodge a complaint

Review into the Tax Office’s administration of public binding advice

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Report on improvements to tax administration arising from the Inspector-General’s case study reviews of the Tax Office’s management of major, complex issues

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Follow up review into the Tax Office’s implementation of agreed recommendations included in the six reports prepared by the Inspector General of Taxation between August 2003 and June 2006

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Review of Tax Office management of Part IVC litigation

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Review into Tax Office audit timeframes

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Review into the Tax Office’s administration of penalties and interest arising from active compliance activities

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Review of Tax Office administration of GST refunds resulting from the lodgement of credit BASs

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Review of the remission of the general interest charge for groups of taxpayers in dispute with the Tax Office

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

Identification of the main systemic tax administration issues and concerns facing taxpayers

Reviews and reports

Work plan 2025-26
Current reviews
Completed reviews

We are currently working on the HTML version of our report. In the meantime, you can download a PDF copy of our full report.

Documents and downloads

Tax Ombudsman report

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