Work plan refresh 2026
Our work plan at a glance
The Tax Ombudsman undertakes systemic reviews on key topics of interest.
In June 2025, we announced that we would undertake 4 systemic reviews into the following areas of tax administration:
- Management of remission of general interest charge
- Online services for agents
- Engagement with First Nations taxpayers
- Management of compromised accounts.
Refreshed 2026 work plan
What aspects of the tax system do you want us to investigate in the year ahead?
We undertake consultation to refresh our work plan every 6 months to ensure that it remains relevant and responsive to changing environmental, social and policy priorities.
The draft refreshed workplan outlines the current status of the above outlined reviews and further review topics for public consideration.
Feedback on the refreshed workplan closed on 31 October 2025.
Thank you for your valuable input and suggestions.
We will share the refreshed workplan before the end of the year.