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Tax Ombudsman

The website of the Australian Tax Ombudsman

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  • About us
    • Our people
    • Our legislation and jurisdiction
    • Corporate Information
    • Our policies and plans
    • Senate orders
    • Contact us
  • For taxpayers
    • What can I complain about?
    • Our commitment to you
    • Other organisations that can help you
  • For tax professionals
    • Working with other government agencies 
    • Managing clients’ expectations
    • Supporting your clients
  • Reviews and reports
    • Work plan 2025-26
    • Current reviews
    • Completed reviews
  • News and media
    • Publications
Lodge a complaint

Publications

None selected
None selected
None selected
None selected
None selected
  • Review of Tax Office administration of GST refunds resulting from the lodgement of credit BASs

    Review of Tax Office administration of GST refunds resulting from the lodgement of credit BASs

    We are currently working on the HTML version of our report. In the meantime, you can download PDF copies of our full report and report summary slides that we have prepared.

    May 24, 2005
    2 MB
  • Review of the remission of the general interest charge for groups of taxpayers in dispute with the Tax Office

    Review of the remission of the general interest charge for groups of taxpayers in dispute with the Tax Office

    We are currently working on the HTML version of our report. In the meantime, you can download PDF copies of our full report and report summary slides that we have prepared.

    November 18, 2004
    4 MB
  • Annual Report 2003-04

    Annual Report 2003-04

    July 18, 2004
    2 MB
  • Identification of the main systemic tax administration issues and concerns facing taxpayers

    Identification of the main systemic tax administration issues and concerns facing taxpayers

    We are currently working on the HTML version of our report. In the meantime, you can download PDF copies of our full report and report summary slides that we have prepared.

    February 9, 2004
    121 KB
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Contact us

phone icon Phone: 1300 448 829 location icon Address: GPO Box 551, Sydney NSW 2001
More contact details at https://taxombudsman.gov.au/contact-us/

The Tax Ombudsman works to improve the fairness and integrity of tax ad superannuation administration in Australia.

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