We are closed from the afternoon of Wednesday, 24 December 2025 until Thursday, 1 January 2026 (inclusive).
During this period, our phones, emails and social media will not be monitored. We will resume normal operations on Friday, 2 January 2026.
We are here to help
The Tax Ombudsman works to improve the fairness and integrity of tax and superannuation administration in Australia by:
- investigating and helping resolve complaints from taxpayers or tax practitioners about the administration of the Australian Taxation Office and the Taxation Practitioners Board
- reviewing and making recommendations on systemic issues to improve tax administration
- providing independent advice to the Government and Parliament on tax administration.
If you have an unresolved complaint or dispute with the ATO or TPB, we can help to ensure the outcome was reached in a fair and reasonable manner; or seek a resolution where that’s not the case.
